Effective Date: 07.01.24
M & N Home Design, Inc. (“we,” “us,” or “our”) values the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or communicate with us.
1. Information We Collect
We may collect various types of personal information from you, including but not limited to:
• Personal Identification Information: Name, email address, phone number, mailing address, and other contact information.
• Demographic Information: Age, gender, location, and other demographic details.
• Usage Data: Information on how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
• Communication Data: Records of your communication with us, including emails, SMS messages, and other correspondence.
• Analytics Data: Information collected through tools like Google Analytics and Meta Pixel, including how you interact with our ads, pages you visit, time spent on our site, and conversion data.
2. How We Use Your Information
We use your personal information for the following purposes:
• Providing Services: To deliver the services you request, such as architectural design consultations, project updates, and customer support.
• Marketing Communications: To send you promotional emails, SMS messages, and other marketing materials, subject to your consent.
• Improving Our Services: To analyze usage patterns and feedback to enhance our website, services, and customer experience.
• Analytics and Advertising: To use tools like Google Analytics and Meta Pixel for analyzing website traffic and user behavior, and for targeting and measuring the effectiveness of our advertising campaigns.
• Compliance: To comply with legal obligations and protect our rights, privacy, safety, or property.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, under the following circumstances:
• Service Providers: We may share your information with third-party vendors, consultants, and service providers who work on our behalf.
• Analytics and Advertising Partners: We may share aggregated or anonymized data with partners like Google Analytics and Meta Pixel to help us analyze our site’s performance and improve our marketing efforts.
• Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or government regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your activity on our website and to improve your experience. This includes:
• Google Analytics: We use Google Analytics to track and report website traffic. Google may use the data collected to contextualize and personalize ads within its own advertising network. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Meta Pixel: We use Meta Pixel to track conversions from Facebook ads, optimize ads based on collected data, build targeted audiences for future ads, and remarket to qualified leads—people who have already taken some kind of action on our website.
You can manage your cookie preferences through your browser settings. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
• Access and Correction: You may request access to or correction of your personal information held by us.
• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or SMS messages.
• Analytics and Advertising Opt-Out: You can opt out of Google Analytics and Meta Pixel tracking through the methods described in the “Use of Cookies and Tracking Technologies” section.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have collected information from a child under 13, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
M & N Home Design, Inc.
28025 Dorothy Dr UNIT 202
Agoura Hills, CA 91301
Info@Mnhomedesign.com